Digital transformation is essential for member-based organizations, but the path forward isn’t always simple. Finding the right solution starts with a strong understanding of the technology hurdles that create the most friction in day-to-day operations. So, we wanted to know:

What specific operational pain points are organizations struggling with most?

Method

To answer this, we randomly selected 65 of Vocalmeet’s introductory meetings from the past 1.5 years. We then:

• Reviewed our detailed notes and transcripts
• Organized recurring pain points into standardized categories
• Mapped each issue to the appropriate category
• Ranked those categories by frequency

This whitepaper presents our findings and explores the most common challenges organizations reported with their current systems and workflows. It also aims to offer a practical lens to help organizations plan a more resilient technology foundation for the future ahead.

Key Findings

1. Frustration with data silos caused by fragmentation: More than 87% (57/65) of organizations reported struggling with fragmented systems, describing their technology stacks as disconnected and inefficient.
2. Administrative burden and workflow inefficiency: 72% (47/65) of organizations reported that manual processes, workarounds, spreadsheets, and repetitive administrative tasks continue to slow down their teams.
3. Sensitivity to cost and the need for phased adoption: 60% (39/65) of organizations preferred the phased adoption of solutions. Since pricing remains a major factor, starting with smaller commitments before expanding may be a practical approach.

Additional Findings 

Beyond these three main areas, our review uncovered several other recurring themes. From most to least frequently encountered, these include:

1. Complex membership structures
2. Learning as revenue and compliance infrastructure
3. Leadership transitions and organizational readiness
4. Integration with existing systems
5. Reporting and analytics gaps
6. Vendor lock-in and contract timing
7. Digital experience and growth orientation

Note: This overview is based on aggregated data from a limited set of client meetings and is intended for informational purposes only.

Introduction

Today’s modern technology has created new opportunities to connect and engage. For member-based organizations, there has never been a better time to reach members and provide the support they need.

These opportunities, however, depend on building the right foundation. Here, technology vendors can act as business partners, providing the backbone for core workflows that keep programs running and members engaged.

But as the online world evolves, so do member expectations. In an ideal environment, systems would adapt alongside us every step of the way. In reality, technical frustrations occasionally pop up, challenging organizations to keep up.

That’s why leaders need to understand what’s causing the most friction. The following sections break down the most common technology pain points we encountered, as well as practical ways to resolve them.

The Big Three Technology Struggles Dominating the Conversation

1. Frustration with Data Silos Caused by Fragmentation

In more than 87% (57/65) of our meetings, organizations identified fragmented systems as a major cause of chaotic workflows. Also known as the Silo Effect, this occurs when data is trapped within individual applications, making it inaccessible to other parts of the business (Noble, 2023).

Instead of operating as a single system, data is scattered across disconnected tools, such as separate webinar platforms, e-commerce systems, learning platforms, and member management databases. These “Frankenstein Stacks”, as Noble (2023) puts it, create inefficiencies and long-term risk for organizations.

When isolated tools can’t communicate, routine processes become inefficient and unproductive. As one lead put it, “Our data is everywhere. There’s no single source of truth.” These internal gaps can eventually impact the experience for both members and staff.

For members, logging into different portals to pay dues, register for events, or access education can increase friction and, consequently, the risk of disengagement. Over time, this can erode trust and may even weaken the perceived value of membership.

For staff, manually reconciling information across platforms can reduce productivity and divert focus from strategic goals.

Our Suggestion: Integrated All-In-One Platforms 

Integrated all-in-one platforms bring core organizational functions together into a single, connected environment. This allows systems (such as association management systems (AMS), learning management systems (LMS), and event platforms) to share data and workflows.

This two-way integration setup keeps data consistent across two or more applications over time (Gitlin, 2023). In other words, if data is added, removed, or updated in an application, the integrated systems perform the same action.

For example, instead of exporting spreadsheets from an event portal just to update a main database, integrations can automatically sync information. This functionality gives administrators the confidence that every department is working with the exact same data, ultimately reducing operational friction.

Beyond Integration: The Natively All-in-One Platform

While integrated systems are a solid solution to the fragmentation problem, a natively all-in-one platform takes it one step further. Built as a single system that doesn’t rely on integration, operations and workflows naturally connect. Providers can simply toggle built-in features on or off for organizations as their needs change. Outside of linking a tool like Zoom or Microsoft Teams, the core infrastructure remains the same.

Added benefits of natively all-in-one platforms include:

• No Broken Connections: Third-party integrations may require maintenance and can sometimes break after updates. Native systems don’t suffer from this.
• Cost Savings: Full integration, cross-system maintenance, and development can be expensive, especially if they’re required for every system. Native platforms bypass this type of upkeep.
• Less Conflict: Not all systems want to “play nice” with each other. But when they’re native to the platform, they aren’t just behaving: they’re a single system!
• Instant Scalability: Adding or removing functionalities is as simple as flipping a switch. Because the foundation is already there, organizations can expand their operations and scale their offerings as needed.

2. Administrative Burden & Workflow Inefficiency

72% (47/65) of organizations we spoke to sought systems that automate and simplify workflows to improve efficiency. Manual tasks still remain a major source of friction for many; repetitive administrative work can take time away from member-focused priorities and may even increase the risk of human error.

Our Solution: Increased Automation

Automation lets your software handle everyday administrative duties, like:

• Centralizing data for real-time insights.
• Lowering operational bottlenecks by putting routine data entry on autopilot.
• Handling higher data and payment volumes.

According to Perez (2023), over 90% of surveyed teams reported that automation increased their productivity, and 85% reported better collaboration. Additionally, nearly 90% trusted automation tools to reduce errors and speed up decision-making.

With the repetitive work out of the way, teams free up their hands to focus on higher-value work that actually drives their organization’s growth.

3. Sensitivity to Cost & Subsequent Need for Phased Adoption

Budget considerations arose in 60% (39/65) of our meetings. While organizations often require modern technology, financial realities remain a major driver in deciding whether to upgrade or wait.

Our Solution: Phased Adoption

Instead of jumping into a massive, all-in launch, organizations can gradually migrate individual systems onto a new platform through an iterative approach. This not only breaks the total cost of migration down into chunks but also allows them to validate their return on investment on a smaller scale before committing further resources.

Additionally, this strategy means that software costs only grow as needs expand. With the right structure, one large expense becomes several smaller ones, leading to a more manageable process and fewer budget constraints that block modernization and optimization.

Part 2: Other Notable Findings

While the “Big Three” dominated our rankings, several other themes surfaced repeatedly. These friction points may have been less prominent, but they still shape daily operations and strategic decisions.

4. Complex Membership Structures

In 49% (32/65) of our meetings, organizations reported that standard software doesn’t meet their structural needs. That’s because memberships don’t always follow a “one-size-fits-all” model. They can span from individual students and professionals to multi-layered corporate partners, each with distinct privileges, pricing tiers, and renewal cycles.

Without the right system, platforms may flatten these differences and force diverse member groups into generic profiles. This removes important context about who the members are and what benefits they should receive.

Our Solution: Multi-Tier Logic

Membership tiers represent different levels of access to benefits, content, or services (Vizor, 2025). With the right platform and configuration, organizations can map real relationships among members, define interconnected account structures, and automate privileges.

For example, an organization could configure its memberships so that when a parent organization purchases a corporate membership, the system automatically recognizes that individuals belonging to the organization should receive the appropriate member discounts. This preserves each member’s unique context without constant administrative oversight.

5. Learning as Revenue & Compliance Infrastructure

In almost 34% (22/65) of our meetings, organizations needed learning systems capable of managing continuing education (CE), certification, compliance tracking, and monetized education.

CE initiatives contribute significantly to organizational performance through enhanced productivity, innovation, and skill acquisition (Noniashvili & Kobalia, 2025). What’s more, these initiatives are closely tied to revenue and member value.

Our Solution: An eCommerce-Enabled, Compliance-Ready LMS

A learning management system (LMS) can help organizations manage the full education process in one place, from registration and attendance tracking to completion records, credit assignment, and certificate delivery.

With a capable LMS, organizations can connect the following in one place:

• Learning content
• Events and webinars
• E-commerce and payments
• Continuing education credit tracking
• Certificates and completion records
• Reporting
• Member education records

Organizations can reduce manual work, meet compliance requirements, and turn educational programs into a scalable source of non-dues revenue.

6. Leadership Transitions & Organizational Readiness

We found that a little over 24% (16/65) of the organizations we spoke to reported that leadership transitions can slow or stall major digital initiatives while interim leaders fill the vacancy.

Because technology projects may often require strong backing, organizations tend to delay commitments during these periods. Unfortunately, postponing critical implementations can keep teams stuck in inefficient workflows and delay improvements to the member experience.

Our Solution: A Solid Continuity Plan

A good continuity plan should distribute digital projects across dedicated teams rather than a single executive, so organizations can maintain momentum even when leadership changes. This way, a new leader can step into an active initiative rather than inherit a stalled idea.

Anderson (2025) explains that a solid transition plan can help reduce leadership disruption by giving organizations a clear roadmap. By addressing immediate operational needs and preparing for long-term success, the plan creates a stronger foundation for new leaders to step in, adapt, and make a meaningful impact.

Documentation of goals, requirements, and vendor criteria (along with ongoing communication with technology vendors) provides projects with enough structure to withstand transitions and helps new leaders avoid having to restart research from the beginning.

7. Integration with Existing Systems

In 23% (15/65) of our meetings, organizations wanted to modernize their systems without fully replacing the tools they already use.

For many teams, existing customer relationship management (CRM), finance, payment, or reporting systems are already tied to their daily operations. Even when these tools create friction, organizations may not be ready to abandon them all at once. Instead, they want new platforms that can connect with their current systems and enable a gradual transition.

Our Solution: Flexible Integration

Flexible integration options can help organizations modernize without forcing an immediate full-system replacement. Application programming interface (API), phased implementation, and integration planning allow teams to connect key systems, reduce duplicate work, and move toward a more central technology environment over time.

See also: Phased Adoption above.

8. Reporting and Analytics Gaps

23% (15/65) of organizations highlighted a strong desire for better reporting and analytics, which can turn everyday administrative data into actionable insight. Tracking member behavior (like event attendance, course completion, and retention trends) can help organizations understand what truly drives value.

The University of Pennsylvania (2022) further explains that using data effectively helps organizations update services to match evolving needs, refine marketing efforts, and improve member support. This adaptability can make the difference between a growing network and a stagnant one.

Without this visibility, organizations lack a clear view of overall organizational health and may struggle to answer basic questions about enrollment, retention, and loyalty.

Our Solution: Centralized Analytics and Custom Reporting

To improve analytics capabilities, organizations need a way to connect and interpret their data. A centralized analytics framework or all-in-one platform can bring information into a single visual report, making it easier to track member behavior across programs and touchpoints.

For example, metrics like engagement rates and click-throughs show what works, while trend analysis helps organizations re-engage at-risk members and shape future courses, events, and resources.

To take it one step further, organizations can look for platforms with custom and AI-enabled reporting. These tools can automate data aggregation, generate tailored insights, and help flag unusual patterns. In addition, teams can also ask specific questions and create reports based on their immediate needs, making it easier to understand the data and identify practical next steps.

9. Vendor Lock-In & Contract Timing

15% (10/65) of the organizations we met with said existing vendor contracts delayed their ability to modernize.

Even when teams recognize the need for better systems, multi-year contracts can limit when they can make a change. This can slow down decision-making, extend buying timelines, and even create a gap between interest and implementation.

Our Solution: Track Renewal Cycles Strategically

Tracking contract timelines early allows organizations to plan modernization efforts before renewal deadlines. With the right roadmap, teams can compare options, prepare budgets, and avoid being forced into another contract cycle with systems that no longer meet their needs. This is also another area in which the Phased Adoption method can be useful.

As a bonus, choosing an all-in-one platform eliminates much of the work involved in tracking multiple vendors, contracts, and renewal timelines. This gives teams fewer administrative details to manage and more time to focus on member needs.

10. Digital Experience & Growth Orientation

Finally, in almost 5% (3/65) of our meetings, organizations discussed modernization in terms of digital growth and expanded revenue opportunities.

These conversations went beyond fixing operational pain points to explore how a stronger digital experience could improve the entire member experience, from engagement and monetization to online learning, events, and ultimately long-term growth.

Our Solution: Choose a Platform Built to Evolve

A modern platform should not only solve today’s operational problems but also grow alongside changing member expectations, digital business models, and technology innovations.

As artificial intelligence (AI), automation, analytics, and personalization become more important, organizations need platforms that can adapt without forcing a full rebuild every few years. By choosing a flexible, scalable platform that supports today’s needs while adapting to future innovations, organizations can create a stronger digital experience while keeping their current technology partner and platform.

Conclusion

These findings point to a consistent (if expected) pattern: professional organizations require systems that simplify daily work without limiting their ability to serve members, respond to change, and support growth.

Further, a strong technology foundation can be that solution, helping teams operate with greater confidence while preparing for what comes next.

Interested in learning more? Contact us to book a meeting to discuss your organization’s needs today!

References

Agile Alliance. (2015, December 17). What is an Iteration? Agile Alliance |. https://agilealliance.org/glossary/iteration/

Anderson, K. (2025, September 16). Effective leadership transition plan: Ensure smooth role changes. Nonprofit Leadership Training – Incite Consulting Inc – Nonprofit Leadership and Fundraising Consulting. https://inciteconsultinggroup.com/effective-leadership-transitions-start-with-a-solid-transition-plan/

Gitlin, J. (2023, December 13). Two-way API integration: examples, benefits, and tools. Merge.dev; Merge. https://www.merge.dev/blog/two-way-api-integration

Noniashvili, M., & Kobalia, Z. (2025). Measuring the ROI of continuing education initiatives in business organizations. Social Economics, 71, 221–235. https://doi.org/10.26565/2524-2547-2025-71-18

Noble, P. (2023, October 27). Beware of the “Frankenstein Stack” of data systems. Forbes. https://www.forbes.com/sites/paulnoble/2023/10/27/beware-of-the-frankenstein-stack-of-data-systems/

Perez, J. (2023, April 12). How Automation Drives Business Growth and Efficiency. Harvard Business Review. https://hbr.org/sponsored/2023/04/how-automation-drives-business-growth-and-efficiency

University of Pennsylvania. (2022, October 20). 5 key reasons why data analytics is important to business | penn LPS online. Penn LPS. https://lpsonline.sas.upenn.edu/features/5-key-reasons-why-data-analytics-important-business

Vizor, D. (2025, October 7). Membership tiers: The ultimate guide to building, pricing, and naming your levels (with 10+ examples). GroupApp. https://www.group.app/blog/membership-tiers/

Vocalmeet. (2025, February 28). All about microlearning: Why less means more. Online Learning Solutions | Association Management System | Vocalmeet. https://vocalmeet.com/all-about-microlearning/

Vocalmeet. (2025, July 23). 5 key reasons why you should automate your organization’s operations. Vocalmeet. https://vocalmeet.com/5-reasons-to-automate/

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As economic uncertainty grows and membership growth softens, members may become more selective about where they spend time, money, and attention. Consequently, organizations are under pressure to prove their value.

Continuing education (CE) offers a practical way to respond. Strong CE programs can help organizations strengthen their role as trusted sources of knowledge, deliver career-focused value, support professional development, and create non-dues revenue opportunities.

This whitepaper explores how CE can help organizations:

• Increase revenue potential
• Sustain member engagement
• Expand their influence

It also outlines three practical ways to improve CE:

• Offer flexible learning across formats
• Apply the right tools to boost course completion rates
• Use data to shape your course catalog

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While both systems have similarities, there are several distinct differences that you should keep in mind.

Association LMS vendors exclusively work with non-profit organizations.

They enable associations to sell and deliver continuing education (CE) courses online. This type of LMS is also CE compliant and offers features like CE credit tracking, eCommerce functionality, and tiered pricing.

Corporate LMS vendors work primarily with for-profit organizations.

For-profit organizations don’t need to sell courses–they need to train their employees. Corporate learning management systems are used internally to provide training on health and safety, compliance, and management processes.

Though each type of LMS provides online learning, they are vastly different systems.

In this blog, we’ll be going over the 4 main differences between corporate and association LMS:

1. Corporate LMS are for employees; association LMS are for members

Associations have members, not employees.

While it may not appear so at first glance, providing continuing education to members is drastically different from training employees!

Association LMS vendors understand this and offer features that are tailored to the needs of associations.

These features include:

• eCommerce functionality
• Continuing education credit tracking
• Non-skippable video (used to ensure that members can’t skip to the end of the course without watching the entire video)
• Integration with Association Management Systems (AMS)

Your members are not your employees; they are the lifeblood of your association.

Ensure that you are selecting a learning management system that is designed specifically for the needs of your members–and your association! This will lead to improved member engagement and a higher ROI.

2. Corporate courses are free for employees; members pay for CE courses

Association members need to pay for courses, while courses for employees are generally free, as they are provided by the corporation itself.

Unlike corporations, who generate their revenue elsewhere, associations need their courses to generate non-dues revenue.

Corporations need to train their employees; associations need to provide value to members (at a cost).

Association learning management systems are similar to eCommerce sites like Amazon and eBay. Members can search, purchase, and complete courses directly on the LMS, much like searching for an ebook on Amazon, purchasing it, and reading it in the connected app: all-in-one functionality!

On the other hand, corporate LMS are similar to libraries: you can access information, but you don’t have to pay for it.

3. Associations need to promote their CE; corporations don’t

Associations that promote their continuing education to their members effectively see a significant increase in the number of members that enroll in courses, as well as an increase in non-dues revenue and member engagement. Because of this, marketing is essential to success for associations.

You may also be interested in: 3 Ways to Increase Non-dues Revenue for Your Association’s Online Continuing Education Program

Corporations, on the other hand, don’t need to promote their LMS.

Their courses are mandatory for employees, so enrollment is guaranteed. Additionally, their courses don’t generate revenue, so there is no ROI to worry about.

4. Corporations focus on compliance; associations offer continuing education

Compliance training helps corporations reduce risk (and physical documentation); it keeps digital records to prove an employee was trained and informed of specific laws and policies.

Compliance training is also a critical part of any corporate environment. It ensures that employees are well-versed in the laws and policies that govern their job, while also keeping employee records that can be used in audits or legal proceedings.

Associations offer continuing education courses so that their members maintain their right to practice their profession.

Many careers require certification for practice and require those certificates to be updated over time.

Continuing professional development is also highly prized, allowing association members to gain more skills and increase their career value. Compliance training is for protecting the company; continuing education is for enhancing members’ skills.

You may also like: How to Improve Continuing Education for Your Association

Associations Need an LMS That Is Made for Associations.

Now that you understand the differences between a corporate LMS and an association LMS, it should be easy to spot them when you’re looking to purchase your own.

Make sure you pick the learning management system that caters to your association; choose it for your members, focus on non-dues revenue, let it promote your programs, and have it offer big CE value.

Don’t go “corporate”–go “association”!

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1. Academic LMS focus on grades; associations focus on professional development

First, let’s look at the core reason for each LMS. What is the purpose of each?

Academic LMS

Academic LMS are used to accept assignments from students, answer questions, and grade work. They can host syllabi, unit information, due dates, teacher feedback, final marks–anything and everything a child needs to thrive!

Students can start a video course and walk away from the computer–learning is gauged through assignments and exams and conveyed with grades, so an academic LMS has no need to track student progress at a granular level.

Association LMS

Association learning management systems, while still made to educate, focus more on professional development. Associations must track their member’s progress in order to meet the rigorous requirements of offering professional development courses online.

Association LMS includes regular participation checks while completing a course.

To offer continuing education credits online, associations need to ensure that learners are actively engaged in the course content. Checks can come in the form of video hurdles, where members have to correctly answer a question related to the course content to continue watching the video. This is a form of knowledge reinforcement–which also helps with learning retention!

2. Academic LMS are for school communities; association LMS are for members

It stands to reason that one of the main differences between academic and association LMS lies in their target audiences. That being said, let’s delve into this idea for a moment:

Academic LMS

Academic learning management systems are used to help school communities–namely school staff, students, and parents.

Academic LMS allow children to ask for help outside of school hours by posting on forums, while parents can check in to see what their children are learning, thereby taking on a more active role in their development.

Academic systems also allow teachers to collaborate with each other easily and efficiently. They’re great for sharing resources and bridging the divide between technology and reality when it comes to education.

Association LMS

Association learning management systems exist to help their members. While association members can participate in continuing education courses, they are not students in the same way elementary, high school, or university students are.

Association members are professional, and they require a professional environment for their continuing education (CE). Referring to them as students can cast a negative, even infantilizing light because it suggests that these people aren’t capable of handling themselves professionally–something that is obviously NOT true!

Association learning management systems provide resources, forums, and continuing education courses for their members, allowing them to keep their existing skills sharp while also gaining new ones.

3. Academic courses are paid with tuition; association courses are pay-per-course

The next main difference between academic and association learning management systems lies in their finance systems.

Academic LMS

While not all academic LMS require fees, those that do typically come packaged as part of the course. When you pay tuition for your courses (e.g. at university), you are paying upfront to access the relevant material on the school’s LMS. Because the finances are taken care of outside the system, academic LMS doesn’t require eCommerce functionality.

Association LMS

Associations, on the other hand, sell and deliver numerous continuing education courses that members can opt to purchase. These are paid by the course through the association’s LMS; this means that, unlike with school LMS, their system requires eCommerce functionality.

Additionally, associations can offer different pricing options for different member types; for instance, a non-member may have to pay $80, while a member could pay $60. This could be broken down further if the association offers different tiers; perhaps a member pays $60, a retired member pays $55, and a student member pays $30–it’s all up to the association to decide how to market and price their products.

Regardless of the pricing structure, selling continuing education courses is how associations earn non-dues revenue, so when it comes to buying an LMS, eCommerce functionality is crucial!

4. Academic institutions aren’t required to promote their education courses; associations are

Promotion can be an important part of an LMS platform; let’s delve into the needs of each!

Academic LMS

Schools don’t particularly need to market or promote their specific courses; once a student enrolls in a program, they can select their preferred courses and proceed with their education.

While courses do occasionally require a minimum number of students to enroll, this doesn’t affect the school’s revenue. Instead, unpopular courses are simply swapped out for their more desirable counterparts.

Association LMS

On the other hand, associations must promote their continuing education courses in order to generate non-dues revenue. Without constant and effective marketing, opportunities for members to find and purchase relevant courses are missed and the association loses out. Associations make the bulk of their non-dues revenue through education and events. Every course must be valuable, desirable, and known–you can’t take a course that you never knew existed!

Related: 3 Ways to Increase Non-dues Revenue for Your Association’s Online Continuing Education Program

While there are many kinds of learning management systems to choose from, it’s important to pick the one that’s right for your organization. Whether you’re a school or an association, there’s an LMS out there for you–all you have to do is lay out your needs and find the one that fits them all!

The post Academic vs Association LMS: 4 Key Differences appeared first on Online Learning Solutions | Association Management System | Vocalmeet.

In this article, we’ll go over each option, as well as give you some tips to help you choose: custom-built or SaaS?

1. Customization Options

First, we’ll be looking at the main draw of custom LMS compared to SaaS LMS: the customization factor.

Custom-Built Enterprise LMS

The term “custom-built LMS” is often tossed around in association circles as a catch-all for enterprise-level learning management systems. As the name suggests, this type of software solution is custom-tailored to your organization’s unique needs and requirements. In theory, this makes perfect sense. After all, why wouldn’t you want an LMS that fits your association like a glove?

Unfortunately, in practice, things are often not so simple.

A custom-built enterprise-level software solution is a complex beast, and it can be difficult to know upfront what exactly you’ll need, or what features will provide your members with the best learning experience. Scope creep is a problem that can lead to spending money on developing features that your members/users don’t end up using.

If you build an LMS that is complex and feature-heavy, you will limit user efficiency and diminish the benefits of having it custom-made. In order to avoid this problem, it is important to carefully consider your needs and requirements before embarking on the process of custom-building an LMS. An experienced and knowledgeable vendor can help guide you through these decisions, ensuring that you get the most out of your software solution without wasting money on features that won’t be used.

Software as a Service LMS

A SaaS learning management system is a “ready-made” solution that can be quickly implemented and deployed. Modern SaaS learning management systems offer a variety of features, including content management, reporting and analytics, personalized learning experiences, and mobile accessibility. They are also scalable, meaning they can be sized to fit the needs of any association or organization.

The main advantage of a SaaS LMS is its simplicity. Users can be up and running with the software in a matter of weeks, and there is no need for complex customization that costs money and takes time to implement. Associations should focus on configuration over customization when it comes to their LMS technology philosophy.

Configuration is key when working with SaaS LMS. The user interface should be intuitive and easy to use so that users can change security privileges, page layouts, and more without any difficulty. This focus on configuration over customization allows associations to get the most out of their SaaS LMS!

2. Cost and Speed of Implementation

Comparing the cost and speed of implementation of custom and SaaS learning management systems is another way to help you make your decision; sometimes, it all comes down to the bottom line, after all!

Custom-Built Enterprise LMS

Custom-built enterprise software is significantly more expensive than Saas LMS. Many associations learn this the hard way when they invest exorbitant time and resources into building a customized LMS.

Investing in custom-built can be tempting; however, these cost-intensive programs usually require additional setup fees, maintenance costs, and licensing fees–adding up to a hefty price tag! An industry-standard custom-built enterprise LMS starts at 1 million dollars. Yikes!

The speed of implementation is also something of concern when it comes to custom-built enterprise LMS; this option will take months or even years to implement. This makes sense, of course; it must be created from scratch. Rome wasn’t built in a day!

Software as a Service LMS

SaaS LMS is a much more affordable alternative. With a SaaS LMS, you pay a monthly or annual fee to use the software, and there’s usually no need to pay for extra maintenance or support. As your business grows, you can easily scale your subscription up or down to meet your changing needs.

When it comes to implementation speed, SaaS also has custom LMS beat; a SaaS LMS can be up and running in just a few weeks, leaving plenty of time to test, update, and test again! User training plays an important role in implementation; typically, a SaaS vendor will ensure your staff is trained and comfortable using the new LMS before launch. By ensuring your staff is savvy with the new system, you can avoid many potential hiccups down the road.

3. Cybersecurity

Another important consideration when making your choice is cybersecurity. You want to make sure your organization is safe and protected!

Custom-Built Enterprise LMS

It’s crucial for organizations to implement effective cybersecurity measures to protect their data and network from threats like hacking, malware, and unauthorized access. Because of this, some key steps in improving cybersecurity for your custom-built enterprise LMS include using strong passwords, encrypting sensitive data, updating online security with patches regularly, and implementing two-factor authentication whenever possible.

Additionally, it’s important to monitor your network traffic and user behaviour to identify any suspicious or unusual activity; make sure to have an incident response plan in place in case of a breach. By investing time and effort into protecting your LMS, you can help ensure the security and success of your organization!

Software as a Service LMS

With a SaaS LMS, you’re limited to relying on the security measures of the provider. While many providers take steps to secure their platform, it’s important to be proactive and implement additional security measures yourself.

Ask your SaaS vendor what steps will be taken to protect your organization, and decide whether you judge their answer to be adequate. Some of the questions you may want to ask include:

• What type of data encryption do you use?
• How do you protect user data?
• What type of security measures do you have in place to prevent data breaches?

Once you’ve gotten the answers you need, you can decide whether you’re satisfied with the protection they can provide. If yes, great! If not—keep shopping until you are!

You may also like: How to Protect Your Association from Cyber Attacks

So, which option is the best for your organization? The answer to that question depends on a number of factors, including your budget, organization size, and existing infrastructure. If you’re still not sure which option is right for you, or if you have any other questions about enterprise or SaaS learning management systems, don’t hesitate to contact us. We’d be happy to help you make the decision that’s right for your association!

Once you’ve made your choice, it’s time to purchase and prepare your new LMS. Then–get ready for rollout!

The post SaaS vs Custom LMS: Which is Right for Your Association? appeared first on Online Learning Solutions | Association Management System | Vocalmeet.

Your LMS project can quickly go off the rails if it isn’t adequately planned and executed. According to the Project Management Institute, 30% of projects fail to achieve their original goals, and almost 40% exceed their budget. Neither of these is a category you want your association to fall into!

So, how can you ensure your LMS project is set up for success? With the right project management approach, you can avoid common pitfalls and launch your LMS with minimal disruption.

Without further ado, here are 6 simple steps to help you get started:

1. Establish Your Goals and Objectives

Before you even start looking at LMS software, it’s essential to take a step back and define your goals and objectives. What do you hope to achieve with your new LMS? How will it benefit your association and its members? Answering these questions will help you choose the right software and set realistic expectations.

Make a list of your objectives and turn them into SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals. Once you’ve decided on your objectives, you can map a timeline to reach your targets. Make sure to use an iterative, Agile approach; as your project progresses, you may need to adjust your goals and objectives.

Related: See 5 Things NOT to Leave Out of Your LMS!

2. Choose Your Vendor

Not all LMS vendors are created equal! When evaluating potential providers, it’s important to consider more than just the software itself. You’ll also want to look at the vendor’s reputation, customer service performance history, and implementation process. Make sure you choose a vendor that’s a good fit your organization and has a proven track record you can verify with their existing clients.

As you research different vendors, it’s important to make sure that they specialize in learning management systems for associations. University and corporate learning management systems are not a good fit for associations because they do not include built-in e-commerce functionality and they’re not designed to be compliant with continuing education regulations.

3. Promote Your New LMS Early and Often

When you’re launching your new LMS, make sure to give your members a heads up! Educate them on the benefits of the new learning management system, how easy it will be to use, and how technical support will be readily available. Then, continue promoting your platform even after launch to ensure that your members (and the public) know about it.
There are a few cost-effective marketing and promotion tools that can help your association do more with less.

Jasper AI (Artificial Intelligence Marketing): Jasper is an Artificial Intelligence (AI) writing assistant that can generate an array of different works, including persuasive blog posts, marketing emails, landing pages, and more! If you find yourself having trouble coming up with advertising copy, you may find Jasper a great help. You can find Jasper AI here.

Canva for Nonprofits: Canva is a website that hosts graphic design templates that can be tailored to fit your association’s needs. If you tend to require a plethora of custom graphics, check it out! You can find Canva for Nonprofits here.

4. Test, Test, Test!

You want to make sure everything functions properly on your new system. Run through each course several times, checking as many different variables as possible. You want to find all the bugs you can before you launch. Whatever you can think of, test it! Quality assurance is a vital step in the process, so give it the attention it deserves.

5. Train (and Test—Again)

Your vendor should teach your staff how to use the new system. This will act as an internal soft launch for the platform, where your staff can experiment with the LMS.

This step also doubles as another round of testing, so make sure to listen to any feedback your staff offers during this time; try to incorporate it before going live.

6. Launch! (and Provide Ongoing Support)

After testing the LMS and training your staff, it is time to launch your new LMS officially–but the work doesn’t end here! You (or your vendor) will need to provide ongoing support for your LMS. This may include providing technical support for your members and staff, uploading new courses, and preventing cyberattacks from hackers.

Technology is constantly changing, and your LMS will need to change with it. LMS vendors typically offer a subscription model (software as a service, or “SAAS”) that includes regular updates. Make sure to understand the terms of your agreement so you can budget for LMS support on an ongoing basis.

Conclusion

Launching your new LMS can seem like a daunting task, but by following these 6 simple steps, you’ll be able to avoid common pitfalls and ensure a successful launch. Keep in mind that proper planning and execution are key, so make sure to allocate the necessary time and resources upfront.

With careful preparation and a focus on detail, you’ll be able to confidently launch your new LMS and reap the benefits in no time!

The post Launching Your New LMS: 6 Steps for a Successful Rollout appeared first on Online Learning Solutions | Association Management System | Vocalmeet.