How Vocalmeet’s Member System Protects ODHA from Losing Revenue and Membership

The Challenge

ODHA strives to continuously meet the needs of its members and to maintain its voice in the dental hygiene industry. To continuously achieve these goals in a digitally changing world, the ODHA needed to find a more effective way to manage its membership and to meet new technological requirements without drastically increasing the associated costs.

The system worked well from the start. There was a quick implementation, and we were able to import all of our existing member data. “

— Margaret Carter, Executive Director

 

The Solution

Vocalmeet understood the mission and unique needs of the ODHA. Implementing the Vocalmeet Association Management System (AMS) allowed the association to strengthen existing revenue channels and establish new ones, while streamlining and automating much of the management processes. Vocalmeet’s AMS drastically improved the ODHA’s technological capabilities while decreasing staff involvement and increasing overall efficiency. In addition, Vocalmeet’s Smart Technology provides a unique experience to each member based on the individual member role.

1. Better Member Engagement & Increase Revenues

Vocalmeet is well aware that increasing revenues is on the top of every association’s wish list. One of the most effective ways to increase revenues is through enhanced member engagement and member retention. Vocalmeet’s AMS allows ODHA’s members to get more involved with the association: By facilitating member collaboration, communication, and strengthened relationships, the AMS enables better interaction between the association and its members. With advanced reporting capabilities in place, the staff has now a 360-degree view of its membership, resulting in datadriven management decisions, continuous renewals and an overall growth of the organization.

2. Increasing Efficient Budgeting & Reducing Costs

When developing its AMS, Vocalmeet sought to provide associations with a system they could grow with. Since the system’s functionality, capability, and technology are all scalable, the ODHA continues to change and evolve along with industry demands without ever outgrowing its own AMS. Perhaps most importantly, the upgrade and maintenance required for these changes are minimal.

Additionally, Vocalmeet’s AMS allows the ODHA to create and manage content much more easily. The entire system hosts all data for the website, professional development, members, etc. in one place. This helps to automate and expedite administrative tasks, which provides the association with more time and resources to spend on other initiatives.

3. Expanded Technological Capabilities to Maintain and Increase Membership

Vocalmeet’s AMS is designed to enhance the member experience from top to bottom. The mobile functionality and intuitiveness of the AMS allow members to take a more active role in their membership and the association’s initiatives. Furthermore, by providing the ODHA with a system that enables it to better understand its members’ needs, the association is better able to service its members. This leads to more member registrations and greater member retention over time.

With its mobile functionality, easily navigable interface, and intuitive membership functions, Vocalmeet’s AMS creates a heightened experience for all users. For administrators, it gives the ODHA a 360-degree view of its members. The association now understands how its members interact with any content related to ODHA. This is essential for strategic planning due to the ability to accurately assess member needs and member activities. The AMS can easily be customized with additional apps any time as technology needs change.

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