Security and AI governance

Security and AI Governance for your organization

Your Organizational Intelligence knowledge base is stored in Vocalmeet’s private cloud. Protect internal knowledge, control staff and member access, and oversee Agentic Automation with people responsible for important decisions.

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Security and AI GovernanceOrganization controls

Knowledge and access

1Storage

Vocalmeet private cloud

2Access

Defined staff and member roles

3Training

Customer data not used

Data use

Customer data is not used to train AI models

Your organization’s information supports your intended knowledge and workflow experience. Customer data is not used to train AI models.

Your intended use

Organizational information supports the knowledge and workflow experience your team selects.

No model training

Customer data is not used to train AI models.

Knowledge and work

Protect access to knowledge and work

Encryption and access controls support the protection of organizational information. Define who can use internal knowledge, what members can access and which actions agents may perform. Keep personal account information separate from general public guidance.

Internal knowledge

Limit staff information to the people and roles that need it.

Member guidance

Share the information approved for members and intended audiences.

Protected accounts

Require authorized access for personal account information and consequential actions.

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Approved workflowReview points

People retain responsibility

Staff define objectives and the approved scope.

Human oversight

Keep people responsible for consequential work

Set approval points for communications, course publication and important changes. Allow recurring steps within an agreed plan and keep a route for staff to pause work, review a situation and handle an exception.

Oversight

Review AI activity

Activity logs support oversight of the AI offering. During planning, define the information your administrators need to review and the responsibilities for following up on exceptions.

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Approved workflowReview path

Oversight record

Review itemResponsibility
Approved workWorkflow owner
Access questionAuthorized staff
ExceptionAssigned reviewer
Explore an exception

Review work that falls outside the agreed plan, identify the responsible person and keep the response available for oversight.

AMC client context

Maintain separation between AMC clients

Keep each association’s knowledge, access and AI activity in its own client context. Scope staff responsibilities across the portfolio and approve any shared AMC operating guidance deliberately.

Client knowledge

Keep association-specific sources in the correct client context.

Assigned access

Match portfolio staff responsibilities to the clients they support.

Deliberate sharing

Approve shared AMC operating guidance explicitly rather than assuming it applies everywhere.

Storage and processing

Private knowledge storage with a choice of AI processing

Your Organizational Intelligence knowledge base is always stored in Vocalmeet’s private cloud on both plans. Private AI processing there is an optional paid addition. We explain what information your assistants and workflows use and the processing arrangement for your selected option.

One clear proposal

Your selected knowledge sources, audiences, processing arrangement and paid options are documented during scoping.

Governance setup

Make knowledge governance part of the setup

Identify who approves source material, how it is kept current and how internal, member and public audiences are defined. Agree how source updates and removed content are handled for each connection.

Approve sources

Name the people responsible for material used by assistants and workflows.

Define audiences

Separate internal, member and public information.

Maintain content

Set expectations for source updates and removed material.

Review exceptions

Assign responsibility when work falls outside the agreed plan.

Frequently asked questions

Is customer data used to train AI models?

No. Customer data is not used to train AI models.

Can members access internal staff knowledge?

Access controls separate knowledge according to its intended audience. Members should receive information approved for them, with authorized access required for personal account details.

Can we review AI activity?

Yes. Activity logs support oversight. We define the relevant review needs and administrative responsibilities with your team.

How are AMC clients separated?

AMC client separation keeps client-specific knowledge, access and agent activity in the appropriate association context. The setup reflects assigned staff responsibilities across your portfolio.

Can we choose private AI?

Yes. Private AI processing in Vocalmeet's private cloud is a paid option for either Professional Cloud or Enterprise.

Where are our knowledge base and AI processing hosted?

Your Organizational Intelligence knowledge base is always stored in Vocalmeet's private cloud, with both Professional Cloud and Enterprise. Private AI processing in Vocalmeet's private cloud is an optional paid addition to either plan. We explain the processing arrangement for your selected setup during scoping and document it in your proposal. Discuss any geographic hosting requirements with our team.

Discuss your AI security and data requirements

Tell us which knowledge must stay internal, what members should be able to ask and any AI processing requirements. We can review storage, access, human oversight and the private processing option with your team.